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Item Details
Title:
MANAGING QUALITY
By:
Des Bell, George Wilson, Philip McBride
Format:
Paperback
List price:
£34.99
Our price:
£31.49
Discount:
10
% off
You save:
£3.50
ISBN 10:
075061823X
ISBN 13:
9780750618236
Availability:
Usually dispatched within 1-3 weeks.
Delivery rates
Stock:
Currently
0
available
Publisher:
TAYLOR & FRANCIS LTD
Pub. date:
7 July, 1994
Pages:
256
Description:
Helps you understand the role of TQM within your organization and how you can best implement it. This work shows you: how to understand quality management systems, tools and techniques; how to use them; and more. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 and 5.
Synopsis:
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
Illustrations:
black & white illustrations
Publication:
UK
Imprint:
Butterworth-Heinemann Ltd
Returns:
Returnable
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