| Title:
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TOTAL QUALITY MANAGEMENT TEXT WITH CASES
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| By: |
Amrik Sohal |
| Format: |
Paperback |
| List price:
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£39.99 |
| Our price: |
£35.99 |
| Discount: |
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| You save:
|
£4.00 |
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| ISBN 10: |
0750689250 |
| ISBN 13: |
9780750689250 |
| Availability: |
Usually dispatched within 1-3 weeks.
 Delivery
rates
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| Stock: |
Currently 0 available |
| Publisher: |
TAYLOR & FRANCIS LTD |
| Pub. date: |
1 May, 1996 |
| Pages: |
480 |
| Description: |
Total Quality Management (TQM) is structured around a five part model, with the core of the model being the customer-supplier interface. This book includes case studies which illuminate hands-on application of the theories of TQM within the Pacific Rim region and include: Australia, New Zealand, Fiji, Singapore, Hawaii, Hong Kong and Malaysia. |
| Synopsis: |
First Published in 2002. Routledge is an imprint of Taylor & Francis, an informa company. |
| Illustrations: |
black & white illustrations |
| Returns: |
Returnable |