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Item Details
Title:
AIRLINES
MANAGING TO MAKE MONEY
By:
Stephen Holloway
Format:
Hardback
List price:
£135.00
Our price:
£121.50
Discount:
10
% off
You save:
£13.50
ISBN 10:
0754615588
ISBN 13:
9780754615583
Availability:
Usually dispatched within 1-3 weeks.
Delivery rates
Stock:
Currently
0
available
Publisher:
TAYLOR & FRANCIS LTD
Pub. date:
28 October, 2001
Pages:
452
Description:
The author of this book takes research from managment literature and adapts its theories and empirical findings to the specific circumstances of the airline industry. The result is a "framework" which demonstrates how the management of an airline might be approached in order to make most profit.
Synopsis:
Drawing on recent developments in the services management, strategic management and brand management literatures, this stimulating and well-illustrated book presents critical new approaches to developing customer-centered airline strategies. Designed for a wide audience of aviation management students and professionals it acts as a a /linking texta , using a services management approach to integrate strategy, marketing, human resources management and operations. Written in an accessible and practical style, it is the first book to draw together a broad range of knowledge from contemporary management fields to produce a framework specifically relevant to the airline industry. It is an unparalleled resource for students and airline managers alike.
Illustrations:
Includes 22 b&w illustrations
Publication:
UK
Imprint:
Ashgate Publishing Limited
Returns:
Returnable
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