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Item Details
Title: IMPACT OF E-COMMERCE ON CONSUMERS AND SMALL FIRMS
By: Salvatore Zappala (Editor), Colin Gray (Editor)
Format: Hardback

List price: £70.00


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ISBN 10: 0754644162
ISBN 13: 9780754644163
Publisher: ASHGATE PUBLISHING GROUP
Pub. date: 28 September, 2006
Pages: 260
Description: The change from old to new technologies has fundamentally changed the relationship between the consumer and the firm. This book is at the frontier of behavioural research into how these new commercial realities are borne out in practice, examining the adoption of e-commerce and the transactional phenomenon that entails access to the Internet.
Synopsis: The change from old to new technologies has fundamentally changed the relationship between the consumer and the firm. This book is at the frontier of behavioural research into how these new commercial realities are borne out in practice, examining the adoption of e-commerce by small firms and the transactional phenomenon that entails access to the Internet. In analyzing the process of e-commerce adoption and why e-commerce actors behave as they do, its coverage includes the adoption of information and communication technologies (ICT) by small firms; the use of ICT applications to support marketing and sales transactions; and the factors that influence consumer's online purchasing decisions.
Illustrations: Illustrations
Publication: UK
Imprint: Ashgate Publishing Limited
Returns: Returnable
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