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Item Details
Title:
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KNOWLEDGE-BASED ORGANIZATION
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By: |
Alexander |
Format: |
Hardback |
List price:
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£14.99 |
We currently do not stock this item, please contact the publisher directly for
further information.
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ISBN 10: |
0786303530 |
ISBN 13: |
9780786303533 |
Publisher: |
MCGRAW-HILL EDUCATION - EUROPE |
Pub. date: |
1 December, 1994 |
Pages: |
139 |
Description: |
Many leading-edge organizations have already made the transition from selling goods to selling services. Now, they face the task of selling knowledge, or "professional services", as the product. This book provides a unique, six-step model for making the shift to professional services. Includes case studies, charts, diagrams, and checklists. |
Synopsis: |
The Knowledge-Based Organization offers a blueprint for integrating sales and service capabilities to create a professional services organization. Any executive charged with the responsibility of generating new, higher-margin revenue will find key strategies for building products that improve profitability. This results-focused book gives readers the basics to begin: creating the professional services organization to compete in the next century; transitioning from existing sales and service model; handling common problems and apply real-world examples. |
Publication: |
US |
Imprint: |
Irwin Professional Publishing |
Returns: |
Non-returnable |
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Ramadan and Eid al-Fitr
A celebratory, inclusive and educational exploration of Ramadan and Eid al-Fitr for both children that celebrate and children who want to understand and appreciate their peers who do.
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