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Item Details
Title:
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THE REINVENTOR'S FIELDBOOK
TOOLS FOR TRANSFORMING YOUR GOVERNMENT |
By: |
David Osborne |
Format: |
Paperback |
List price:
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£60.00 |
Our price: |
£54.00 |
Discount: |
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You save:
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£6.00 |
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ISBN 10: |
0787943320 |
ISBN 13: |
9780787943325 |
Availability: |
Usually dispatched within 1-3 weeks.
Delivery
rates
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Stock: |
Currently 0 available |
Publisher: |
JOHN WILEY & SONS INC |
Pub. date: |
14 July, 2000 |
Pages: |
704 |
Description: |
Offers 74 tools and strategies for transforming bureaucratic public institutions, covering every aspect of public management, from budgeting and strategic planning to motivating employees and building a more entrepreneurial culture. |
Synopsis: |
Presenting more than 70 tools, The Reinventor's Fieldbook includes hundreds of practical "lessons learned," "do's and don'ts," "steps to take," and "pitfalls to avoid" in public management and governance. Based on dozens of case studies from five countries, it covers the waterfront of high--performance public organizations, including: customer choice and customer service standards, performance measurement, and performance budgeting; employee empowerment and labor--management partnerships; managed competition and asset privatization; partnerships with communities; culture change strategies; and administrative system reform. |
Illustrations: |
Ill. |
Publication: |
US |
Imprint: |
Jossey-Bass Inc.,U.S. |
Returns: |
Returnable |
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