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Item Details
| Title:
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ONLINE DISPUTE RESOLUTION
RESOLVING CONFLICTS IN CYBERSPACE |
| By: |
Ethan Katsh, Janet Rifkin |
| Format: |
Hardback |
| List price:
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£37.99 |
| Our price: |
£34.19 |
| Discount: |
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| You save:
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£3.80 |
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| ISBN 10: |
0787956767 |
| ISBN 13: |
9780787956769 |
| Availability: |
Usually dispatched within 1-3 weeks.
 Delivery
rates
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| Stock: |
Currently 0 available |
| Publisher: |
JOHN WILEY & SONS INC |
| Pub. date: |
23 May, 2001 |
| Pages: |
240 |
| Description: |
The authors show the potential of online mediation and reveal how it is being used to settle insurance claims, consumer complaints and disputes, business-to-business conflicts, employment discrimination, harassment and other workplace disputes, and other online and offline conflicts. |
| Synopsis: |
An essential tool for dispute resolution professionals as well as for anyone considering using dispute resolution in their lives and work, Online Dispute Resolution explains the many diverse and unique applications of doing conflict resolution online. The expert authors examine the tremendous growth of online dispute resolution-including its use by eBay and other e-commerce companies-and reveal the enormous possibilities to come, along with the many employment opportunities for practitioners in the field. They show how the online environment will affect the role of those who are concerned with dispute resolution just as it has brought changes to those who practice law, sell stocks, or run for office. For those who see the value of technology as a critical building block in the future of dispute resolution, Online Dispute Resolution will be an indispensable resource. |
| Illustrations: |
Ill. |
| Publication: |
US |
| Imprint: |
Jossey-Bass Inc.,U.S. |
| Returns: |
Returnable |
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