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Item Details
Title: THE CONFLICT RESOLUTION TRAINING PROGRAM
Volume: Leader's Manual
By: Prudence B. Kestner, Larry Ray
Format: Paperback

List price: £50.00
Our price: £45.00
Discount:
10% off
You save: £5.00
ISBN 10: 0787960772
ISBN 13: 9780787960773
Availability: Usually dispatched within 1-3 weeks.
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Stock: Currently 0 available
Publisher: JOHN WILEY & SONS INC
Pub. date: 9 January, 2002
Edition: Leader's Guide ed.
Pages: 320
Description: Includes a leader's manual and participant's workbook which presents proven interactive techniques and specific teaching tools for instituting systems of organizational conflict resolution. This hands-on manual is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques.
Synopsis: "The Conflict Resolution Training Program Leader's Manual" offers a step-by-step approach for teaching dispute resolution techniques to both new and seasoned negotiators, mediators, and arbitrators. This hands-on manual is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for teaching the skills needed to resolve conflicts. Trainers can select the sections of the flexible program that best meet their specific objectives and goals.
Illustrations: Ill.
Publication: US
Imprint: Jossey-Bass Inc.,U.S.
Returns: Returnable
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