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Item Details
| Title:
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HIDDEN LEADER
DISCOVER AND DEVELOP GREATNESS WITHIN YOUR COMPANY |
| By: |
Scott K. Edinger, Laurie Sain |
| Format: |
Hardback |
| List price:
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£19.99 |
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We believe that this item is permanently unavailable, and so we cannot source
it.
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| ISBN 10: |
0814433995 |
| ISBN 13: |
9780814433997 |
| Publisher: |
AMACOM |
| Pub. date: |
1 February, 2015 |
| Series: |
Agency/Distributed |
| Pages: |
240 |
| Description: |
Managers today need to make the most of all their resources. This book shows them how to recognize and cultivate talented but under utilized employees, who: demonstrate integrity; lead through authentic relationships; focus on results; work from clear customer purpose; and, fulfill the value promise of the company. |
| Synopsis: |
Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than "good employees"...these are "hidden leaders"...and they are critical to an organization's long-term success. Managers today need to make the most of all their resources - and The Hidden Leader shows them how to recognize and cultivate these talented but under utilized employees, who: demonstrate integrity; lead through authentic relationships; focus on results; work from clear customer purpose; and, fulfill the value promise of the company. Supported by real-world examples of hidden leaders in action - and QR codes readers can scan for instant access to online assessments - the book helps managers discover these secret saviors and enable them to deliver even greater value to customers. |
| US Grade: |
College Freshman |
| Illustrations: |
illustrations |
| Publication: |
US |
| Imprint: |
Amacom |
| Returns: |
Returnable |
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