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Item Details
| Title:
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TRANSFORMING THE BOTTOM LINE
MANAGING PERFORMANCE WITH THE REAL NUMBERS |
| By: |
Tony Hope, Jeremy Hope |
| Format: |
Hardback |
| List price:
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£24.00 |
| Our price: |
£20.40 |
| Discount: |
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| You save:
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£3.60 |
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| ISBN 10: |
0875847463 |
| ISBN 13: |
9780875847467 |
| Availability: |
Reprinting. This item may be subject to delays or cancellation.
 Delivery
rates
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| Stock: |
Currently 0 available |
| Publisher: |
HARVARD BUSINESS REVIEW PRESS |
| Pub. date: |
1 September, 1996 |
| Pages: |
232 |
| Description: |
Argues that 30 percent of a company's costs are for activities which do not benefit the customer, offering strategies for measuring and developing workflows which add value to the customer. |
| Synopsis: |
Presents an agenda for organizational transformation achieved by focusing on seven key imperatives: cutting the workload, not the workforce; managing performance by measuring value-adding work; developing a horizontal team-based organization; aligning performance measures with strategy; selling profitable products and services; finding and retaining profitable customers; and implementing a horizontal information system. By distilling the work of such scholars as C.K. Prahalad, Gary Hamel, and Jeffrey Pfeffer, the book provides managers with a useful synthesis of these important and cutting-edge ideas. In addition, the authors contribute a model of a horizontal information system that provides managers with the "real numbers." Arguing that better management information, more relevant performance measures, and more thoughtful reward systems can change management behavior, support strategy, and transform the bottom line, the authors pose a hypothetical case in which this new horizontal information system is enacted. |
| Publication: |
US |
| Imprint: |
Harvard Business Review Press |
| Returns: |
Returnable |
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