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Item Details
Title: TURNING CONFLICT INTO PROFIT
A ROADMAP FOR RESOLVING PERSONAL AND ORGANIZATIONAL DISPUTES
By: Larry Axelrod, Rowland Johnson
Format: Paperback

List price: £23.50


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ISBN 10: 088864440X
ISBN 13: 9780888644404
Publisher: UNIVERSITY OF ALBERTA PRESS
Pub. date: 1 April, 2005
Pages: 304
Description: Conflict in the workplace is expensive when an organisation's efficiency is damaged by friction between employees. Faced with conflict, most people either lean away, avoiding the issue, or charge right in, escalating the problem. This title explains how to transform workplace conflicts into opportunities for personal and professional achievement.
Synopsis: Conflict in the workplace becomes expensive when an organization's efficiency is damaged by friction between employees. Conflicts can threaten the profitability and innovation of business, the sustainability of public institutions, and the health and achievement of individuals. Faced with conflict most people either lean away, avoiding the issue, or charge right in, escalating the problem. Neither strategy is ultimately successful and the social and financial costs can be devastating. Drawing on principles of psychology and sociology, Larry Axelrod and Roy Johnson have developed a new alternative for workplace conflict resolution. Turning Conflict Into Profit explains how "leaning into conflict" not only defuses workplace tensions but releases blocked energy into positive channels of development. Written in plain language, with real-life examples, Turning Conflict Into Profit offers a practical and rewarding roadmap through conflict.
Illustrations: illustrations
Publication: Canada
Imprint: University of Alberta Press
Returns: Returnable
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