| Title:
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THE MODERN GRIEVANCE PROCEDURE IN THE UNITED STATES
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| By: |
David Lewin, Richard B. Peterson |
| Format: |
Hardback |
| List price:
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£74.00 |
| Our price: |
£74.00 |
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| ISBN 10: |
0899301495 |
| ISBN 13: |
9780899301495 |
| Availability: |
This item will be printed on demand and will usually be dispatched within 10 days.
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| Stock: |
Currently 0 available |
| Publisher: |
ABC-CLIO |
| Pub. date: |
27 September, 1988 |
| Pages: |
301 |
| Synopsis: |
The result of a major research project funded by the National Science Foundation, this book focuses on unionized grievance procedures in four major industries: steel manufacturing, retail department stores, nonprofit hospitals, and local public schools. Authors David Lewin and Richard B. Peterson identify the determinants and measures of grievance procedure effectiveness and examine the consequences of grievance procedure usage at the individual level. Their work, the first comprehensive study of its kind ever published, serves not only to advance our knowledge of grievance procedure dynamics and outcomes, but also demonstrates the efficacy of behaviorally-oriented research into modern industrial relations. |
| Illustrations: |
black & white illustrations |
| Publication: |
US |
| Imprint: |
Quorum Books,U.S. |
| Returns: |
Non-returnable |