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Item Details
Title: FACE TO FACE IN THE WORKPLACE
A HANDBOOK OF STRATEGIES FOR EFFECTIVE DISCUSSIONS
By: Julie Cooper
Format: Paperback

List price: £27.99


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0955968038
ISBN 13: 9780955968037
Publisher: CAREERTRAIN PUBLISHING
Pub. date: 1 September, 2012
Pages: 264
Synopsis: How often do you leave a conversation wondering if you could have handled it better? Do you sometimes fail to get the result you wanted? This essential handbook provides user-friendly strategies for getting it right every time. For each meeting, discussion or conversation between you and a colleague, these 26 step by step frameworks will guide you in getting the best out of the people you manage, and yourself. You will have more productive discussions that please everyone involved; save time by knowing how to prepare effectively; never have to worry about what to say in difficult meetings; learn to get your point over more effectively; improve your people management skills - and your career prospects Based on research and experience in workplaces nationwide, this comprehensive handbook provides a DEFINITION for each type of discussion; the OUTCOMES that you are aiming for; a plan for THINKING AHEAD; and the STEPS you should take, one by one. Each chapter also includes Good Practice, where you will pick up models and theories to deepen your understanding, and Warnings so that you can be aware of the dangers.The basics of good communication are also covered at the beginning of the book to provide a firm foundation. Written for busy managers, this handbook is an easy to read, accessible reference tool.
Illustrations: 1 cartoon illustration
Publication: UK
Imprint: CareerTrain Publishing
Returns: Non-returnable
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