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Item Details
Title: ROBOTIC PROCESS AND COGNITIVE AUTOMATION: THE NEXT PHASE
By: Mary Lacity, Leslie Willcocks, Andrew Craig
Format: Hardback

List price: £30.00
Our price: £27.00
Discount:
10% off
You save: £3.00
ISBN 10: 0995682011
ISBN 13: 9780995682016
Availability: Usually dispatched within 3-5 days.
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Stock: Currently 3 available
Publisher: SB PUBLISHING
Pub. date: 12 February, 2018
Pages: 304
Description: Examines real-world implementations of service automation technologies using Robotic Process Automation and Cognitive Automation tools. Using case studies, this newest, detailed research finds that RPA adoptions are accelerating, maturing, & scaling in global enterprise. It covers multiple industries, applications, and shared services.
Synopsis: This book examines real-world implementations of service automation technologies using Robotic Process Automation and Cognitive Automation tools. This newest, detailed research finds that RPA adoptions are accelerating, maturing, and scaling in global enterprise. The research covers multiple industries, applications, and shared services, and uses case studies to establish action principles and how to mitigate automation risks. The book also examines the first enterprise-worthy cognitive automation tools that use machine-learning algorithms to process big data, often in natural language form, and analyses three major detailed cases and the conditions for effective implementation. The book includes interviews with major clients, providers and analysts, and a detailed analysis of the automation and future of work debate. The book provides a compelling and incisive, evidence-based perspective on the direction and management of service automation, taking trends through to 2025. Automation technologies like RPA, CA, and the newest Blockchain technologies are found to transform and elevate human work rather than eliminate it.
Publication: UK
Imprint: Steve Brookes Publishing
Returns: Returnable
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