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Item Details
Title:
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QUALITY AND PERFORMANCE EXCELLENCE, INTERNATIONAL EDITION
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By: |
James R. Evans |
Format: |
Paperback |
List price:
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£69.99 |
We currently do not stock this item, please contact the publisher directly for
further information.
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ISBN 10: |
1133955924 |
ISBN 13: |
9781133955924 |
Publisher: |
CENGAGE LEARNING, INC |
Pub. date: |
12 March, 2013 |
Edition: |
7th edition |
Pages: |
496 |
Description: |
Presents the basic principles and tools associated with quality and performance excellence through coverage that includes the thinking and practices from the field. This text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories. |
Synopsis: |
Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 7e, International Edition presents the basic principles and tools associated with quality and performance excellence using relevant, real-world illustrations and examples. The text thoroughly illustrates how these basic principles and methods have been put into effect in a variety of organizations. It also illustrates the relationship between basic principles and the popular theories and models studied in management courses. Excellent case studies focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. |
Publication: |
US |
Imprint: |
South-Western College Publishing |
Returns: |
Returnable |
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