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Item Details
Title: QUALITY AND PERFORMANCE EXCELLENCE, INTERNATIONAL EDITION
By: James R. Evans
Format: Paperback

List price: £69.99


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 1133955924
ISBN 13: 9781133955924
Publisher: CENGAGE LEARNING, INC
Pub. date: 12 March, 2013
Edition: 7th edition
Pages: 496
Description: Presents the basic principles and tools associated with quality and performance excellence through coverage that includes the thinking and practices from the field. This text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories.
Synopsis: Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 7e, International Edition presents the basic principles and tools associated with quality and performance excellence using relevant, real-world illustrations and examples. The text thoroughly illustrates how these basic principles and methods have been put into effect in a variety of organizations. It also illustrates the relationship between basic principles and the popular theories and models studied in management courses. Excellent case studies focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific.
Publication: US
Imprint: South-Western College Publishing
Returns: Returnable
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