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Item Details
Title: AUDITING ORGANIZATIONAL COMMUNICATION
A HANDBOOK OF RESEARCH, THEORY AND PRACTICE
By: Owen Hargie (Editor), Dennis Tourish (Editor)
Format: Electronic book text

List price: £39.99


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 1134122004
ISBN 13: 9781134122004
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 1 March, 2009
Edition: 2nd New edition
Pages: 520
Synopsis: Auditing Organizational Communication is a thoroughly revised and updated new edition of the successful Handbook of Communication Audits for Organizations, which has established itself as a core text in the field of organizational communication. Research studies consistently show the importance of effective communication for business success. They also underscore the necessity for organizations to put in place validated techniques to enable them to systematically measure and monitor their communications. This Handbook equips readers with the vital analytic tools required to conduct such assessments.Owen Hargie, Dennis Tourish and distinguished contributors drawn from both industry and academia:provide a comprehensive analysis of research, theory and practice pertaining to the communication audit approachreview the main options confronting organizations embarking on auditdiscuss the merits and demerits of the approaches availableprovide case studies of the communication audit process in actionillustrate how findings can be interpreted so that suitable recommendations can be framedoutline how reports emanating from such audits should be constructed.This second edition arrives at a time of considerable growing interest in the area. A large volume of research has been published since the last edition of the book, and the text has been comprehensively updated by reviewing this wealth of data. In addition, new chapters on social network analysis and auditing the communication revolution have been added, together with new case study chapters illustrating audits in action.
Illustrations: 70 Tables, black and white
Publication: UK
Imprint: Routledge
Returns: Non-returnable
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PROFESSIONAL INTERVIEWING
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