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Item Details
Title: PERFORMANCE MANAGEMENT IN HEALTHCARE
IMPROVING PATIENT OUTCOMES, AN INTEGRATED APPROACH
By: Jan Walburg (Editor), Helen Bevan (Editor), John Wilderspin (Editor)
Format: Electronic book text

List price: £41.99


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ISBN 10: 1134347936
ISBN 13: 9781134347933
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 16 December, 2005
Series: Routledge Health Management
Pages: 248
Synopsis: This important new text demonstrates a step-by-step approach to understanding and improving performance management in healthcare organizations. It discusses the relevance of performance management to disease management and the professional development of the discipline, debates topical issues inherent in healthcare performance management, and includes case histories to assist in improving healthcare processes by making optimal use of tools and theories. It also investigates the application of the principles of the learning organization, performance management, and the theory and practice of quality management.Factors considered include:cost management and its implications transparency in healthcare results for all stakeholders information technology and its potential evaluation of feedback for further performance improvement. Combining case histories and examples with crucial theoretical framework, this book is invaluable reading for students of healthcare management, and all healthcare managers who strive to attain better care results.
Illustrations: 67 Line drawings, black and white; 7 Tables, black and white
Publication: UK
Imprint: Routledge
Returns: Non-returnable
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