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Item Details
Title: TRUST AND ORGANIZATIONS
CONFIDENCE ACROSS BORDERS
By: Marta Reuter (Editor), Filip Wijkstrom (Editor), Bengt Kristensson Uggla (Editor)
Format: Hardback

List price: £109.99


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ISBN 10: 1137370742
ISBN 13: 9781137370747
Publisher: PALGRAVE MACMILLAN
Pub. date: 18 December, 2013
Pages: 213
Description: Trust Regimes contributes to a further discussion of the conflicts and dilemmas arising as a result of the transformation trust undergoes when it is concretised in varying institutional contexts.
Synopsis: An increasing number of people work in organizations that 'trade in trust'. Institutions such as banks, accounting firms, schools, and hospitals require customers, students, and patients to have confidence in the experience and professional expertise of the staff, as well as in the effectiveness of the regulations, rules, and systems in place for quality control. What mechanisms have developed in modern society to create, manage, maintain, and convey trust in companies, public administrations, and civil society organizations? What takes place in the encounter between different cultures of confidence and what happens when confidence in or between organizations is shattered? Trust and Organizations gathers an interdisciplinary group of academics to contextualize the dilemmas resulting from the institutionalization of trust and confidence in a wide selection of organizational settings. The importance of trust is highlighted in relation to different types of borders or boundaries - institutional, organizational, and geographical - as the overlapping and blurring of such boundaries is becoming one of the main characteristics of an increasingly transnational and re-regulated world.
Illustrations: 3 black & white illustrations, biography
Publication: UK
Imprint: Palgrave Macmillan
Returns: Non-returnable
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