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Item Details
Title: FIVE STAR SERVICE
HOW TO DELIVER EXCEPTIONAL CUSTOMER SERVICE
By: Michael Heppell
Format: Paperback

List price: £12.99
Our price: £9.48
Discount:
27% off
You save: £3.51
ISBN 10: 1292100206
ISBN 13: 9781292100203
Availability: Usually dispatched within 1-2 days.
 Delivery rates
Stock: Currently 4 available
Publisher: PEARSON EDUCATION LIMITED
Pub. date: 17 September, 2015
Edition: 3rd New edition
Pages: 296
Description: Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!
Synopsis: Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!
Publication: UK
Imprint: Pearson Business
Returns: Returnable
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