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Item Details
Title: UNDERSTANDING THE CONSTRUCTION CLIENT
By: David Boyd, Ezekiel Chinyio
Format: Paperback

List price: £73.95
Our price: £66.56
Discount:
10% off
You save: £7.39
ISBN 10: 1405129786
ISBN 13: 9781405129787
Availability: Usually dispatched within 1-3 weeks.
 Delivery rates
Stock: Currently 0 available
Publisher: JOHN WILEY AND SONS LTD
Pub. date: 28 September, 2006
Pages: 328
Description: * Foreword from the Chair of The Construction Clients Group - the only body dedicated to all clients of the construction industry. * Provides a user-friendly model of engagement for clients * Covers a wide range of client types - from prisons to supermarkets .
Synopsis: This book breaks new ground by creating a framework to understand clients' actions and needs. Most construction management books focus on improving the construction process; this one focuses on a better engagement with the client. It challenges conceptions of both the construction industry and clients' businesses so that a more effective process and greater client satisfaction can be achieved. The book suggests that 'buildings are not about building but about changing and developing the client'. The technical, organisational and psychological aspects of this are described and analysed in detail so that current experience can be explained and better practice determined.
Illustrations: 64 illustrations
Publication: UK
Imprint: Blackwell Publishing Ltd
Returns: Returnable
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