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Item Details
Title: LEADING PUBLIC DESIGN
DISCOVERING HUMAN-CENTRED GOVERNANCE
By: Christian Bason
Format: Paperback

List price: £24.99
Our price: £22.49
Discount:
10% off
You save: £2.50
ISBN 10: 1447325583
ISBN 13: 9781447325581
Availability: Usually dispatched within 3-5 days.
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Stock: Currently 23 available
Publisher: POLICY PRESS
Pub. date: 24 January, 2017
Pages: 256
Description: Drawing on more than a decade of work on public sector innovation, the author provides a clear framework for understanding and learning an emerging management practice, leading public design.
Synopsis: This powerful new book provides a clear framework for understanding and learning an emerging management practice, leading public design. Drawing on more than a decade of work on public sector innovation, Christian Bason uses his extensive practical experience and research conducted among public managers in the UK, the US, Australia, Finland and Denmark to explore how public organisations can be redesigned from the outside in, shaping policies and services that are truly experienced as useful and meaningful to citizens, and which leverage all of society's resources to co-produce better outcomes. Through detailed case studies, the book presents six management practices which leaders in government can use to involve citizens, staff and other stakeholders in innovation processes. It shows how managers can challenge their own assumptions, leverage empathy with citizens, handle divergence, navigate unknown territory, experiment and rehearse future solutions through prototyping, and create more public value. Ultimately, Leading public design provides a pathway to a new and different way of governing public institutions: human-centred governance.As a more relational, networked, interactive and reflective approach to running organisations, this emerging governance model promises a more human yet effective public sector.
Publication: UK
Imprint: Policy Press
Returns: Returnable
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