 |
|
|
Item Details
| Title:
|
MAGNETIC SERVICE (1 VOLUME SET)
SECRETS FOR CREATING PASSIONATELY DEVOTED CUSTOMERS |
| By: |
Bilijack Bell, Chip Bell |
| Format: |
Paperback |
| List price:
|
£16.99 |
|
We currently do not stock this item, please contact the publisher directly for
further information.
|
|
|
|
|
|
| ISBN 10: |
1459626230 |
| ISBN 13: |
9781459626232 |
| Publisher: |
READHOWYOUWANT.COM LTD |
| Pub. date: |
18 August, 2011 |
| Edition: |
[Large Print] |
| Pages: |
320 |
| Description: |
Cultivating and keeping customers long - term should be a primary goal of any company, but binding customers to a brand can be challenging at best. This is where "magnetic service" comes in. In this inspiring book, authors Chip and Bilijack Bell show how any business can create a cult - like following of customers who don't just forgive them w... |
| Synopsis: |
Cultivating and keeping customers long - term should be a primary goal of any company, but binding customers to a brand can be challenging at best. This is where "magnetic service" comes in. In this inspiring book, authors Chip and Bilijack Bell show how any business can create a cult - like following of customers who don't just forgive them when they err but actually help them correct the problem, who don't just recommend them but insist that their friends do business with them. Part 1 explains the seven magnetic service secrets - from "Make Trust a Verb" to "Empower Customers Through Comfort." Part 2 looks at the leadership side of this strategy, emphasizing such qualities as leading naturally, nurturing discovery, and having soul. Dozens of real - life examples illustrate the seven secrets of magnetic service in action and show precisely what leaders can do to create a culture of magnetic service in any organization. |
| Illustrations: |
black & white illustrations |
| Publication: |
Canada |
| Imprint: |
ReadHowYouWant.com Ltd |
| Returns: |
Non-returnable |
|
|
|
 |
Ramadan and Eid al-Fitr
A celebratory, inclusive and educational exploration of Ramadan and Eid al-Fitr for both children that celebrate and children who want to understand and appreciate their peers who do.
|
|
|
|
|
|
|
|
|
|
|