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Item Details
| Title:
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GETTING PAST NO
NEGOTIATING WITH DIFFICULT PEOPLE |
| By: |
Roger Fisher, William Ury |
| Format: |
Electronic book text |
| List price:
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£9.99 |
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We believe that this item is permanently unavailable, and so we cannot source
it.
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| ISBN 10: |
1473505712 |
| ISBN 13: |
9781473505711 |
| Publisher: |
CORNERSTONE |
| Pub. date: |
30 April, 2014 |
| Pages: |
176 |
| Description: |
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? This book offers a proven breakthrough strategy for turning adversaries into negotiating partners. |
| Synopsis: |
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:- STAY IN CONTROL UNDER PRESSURE- DEFUSE ANGER AND HOSTILITY- FIND OUT WHAT THE OTHER SIDE REALLY WANTS- COUNTER DIRTY TRICKS- USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE- REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDSGetting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want! |
| Publication: |
UK |
| Imprint: |
Cornerstone Digital |
| Returns: |
Non-returnable |
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