(SP) GOALS & GOAL SETTING

(SP) TEAM BUILDING

(SP) WOMAN MANAGER

*CD 2004 CRISP ASSESSMENT (CD)

*CLT CALL CENTER

*CLT CALL CENTER W/VIDEO

*CLT COMMUNICATIONS

*CLT CUSTOMER SERVICE

*CLT HUMAN RESOURCES

*CLT HUMAN RESOURCES W/VIDEO

*CLT LEADERSHIP

*CLT MANAGEMENT

*CLT NEW EMPLOYEE

*CLT SUPERVISOR

*CLT TRAIN THE TRAINER

*CRISP RETAILING SMARTS TRACK

*E-ASSESS CUSOMER SERVICE

*LG CUSTOMER SERVICE

*LG SELL & PROMOTE PRODUCTS

*VCI CALMING UPSET CUSTOMERS (CD)

*VCI GIVE/RECEIVE FEEDBACK (CD)

*VCI GOALS AND GOAL SETTING (CD)

*VCI MOTIVATING AT WORK

*VCI PERFORMANCE APPRAISALS

*VCI PROJECT MANAGEMENT

*VCI SUCCESSFUL NEGOTIATION

*VCI TEAM BUILDING

*VCI TEAM PROBLEM SOLVING

*VCI WORKING TOGETHER (CD)

ART OF COMMUNICATION - 1ML CD

ART OF GIVING AND RECEIVING FEED

ART OF ORGANIZATION - 1ML CD R

ART OF PROJECT MANAGEMNT-1 MIN

ART OF STRESS MANAGEMENT - 1ML

ATTITUDE (PB)

ATTITUDE FOR SUCCESS - 1ML CD

BALANCING HOME AND CAREER (PB)

BE TRUE TO YOUR FUTURE (PB)

BETTER BUSINESS COMMUNICATION

BETTER BUSINESS WRITING (PB)

BETTER BUSINESS WRITING - VCI

CAREER DISCOVERY PROGRAM (PB)

COACHING AND COUNSELING (PB)

COACHING AND COUNSELING (PB)

CONFLICT MANAGEMENT - VCI CD-R

CUSTOMER SATISFACTION - VCI CD

DELIVERING EFFECTIVE TRAINING

DEVELOPING POSITIVE ASSERTIVEN

DEVELOPING POSITIVE ASSERTIVENESS (PB)

EFFECTIVE MEETING SKILLS (PB)

EFFECTIVE MEETING SKILLS - VCI

EFFECTIVE PERFORMANCE APPRAISALS (PB)

EFFECTIVE PRESENTATION SKILLS

EFFECTIVE PRESENTATION SKILLS (PB)

EFFECTIVE SALES MANAGEMENT (PB)

EXCELLENCE IN SUPERVISION - CD

GUIDE TO AFFIRMATIVE ACTION (PB)

I GOT THE JOB (PB)

JOB PERFORMANCE AND CHEMICAL DEPENDENCY (PB)

LEADERSHIP SKILLS FOR WOMEN (PB)

MAKING HUMOR WORK (PB)

MANAGE TIME - 1ML CD ROM

MANAGING CHANGE - VCI CD-ROM

MANAGING DISAGREEMENT - 1ML CD

MANAGING DISAGREEMENT CONSTRUCTIVELY (PB)

MANAGING STRESS - VCI CD-ROM

MANAGING STRESS FOR MENTAL FITNESS (PB)

MARKETING YOUR CONSULTING OR PROFESSIONAL SERVICES (PB)

MEN AND WOMEN (PB)

MENTORING - VCI CD-ROM

MOTIVATING AT WORK (PB)

NEW EMPLOYEE ORIENTATION (PB)

PERSONAL PERFORMANCE CONTRACTS (PB)

PERSONAL TIME MANAGEMENT (PB)

PLAN B (PB)

PROFESSIONAL EXCELLENCE FOR SECRETARIES (PB)

PROFESSIONAL SELLING (PB)

PROJECT MANAGEMENT (PB)

PROJECT MANAGEMENT (PB)

PUBLICITY POWER (PB)

QUALITY AT WORK (PB)

QUALITY CUSTOMER SERVICE - VCI

QUALITY INTERVIEWING (PB)

RATE YOUR SKILLS AS A MANAGER

SALES TRAINING BASICS (PB)

SEXUAL HARASSMENT - VCI CD-ROM

STARTING YOUR NEW BUSINESS (PB)

STOP PROCRASTINATING (PB)

TEAM BUILDING (PB)

TEAM PROBLEM SOLVING (PB)

TECHNICAL PRESENTATION SKILLS (PB)

TELEMARKETING BASICS (PB)

TELEPHONE COURTESY - VCI CD-RO

TELEPHONE COURTESY AND CUSTOMER SERVICE (PB)

THE ART OF COMMUNICATING (PB)

THE BUSINESS OF LISTENING (PB)

THE FRANK AND ERNEST MANAGER (PB)

THE NEW SUPERVISOR (PB)

THE TELEPHONE AND TIME MANAGEMENT (PB)

UNDERSTANDING FINANCIAL STATEMENTS (PB)

UNDERSTANDING ORGANIZATIONAL CHANGE (PB)

WINNING AT HUMAN RELATIONS (PB)

WORKING TOGETHER (PB)

WRITING FITNESS (PB)