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Item Details
| Title:
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CUSTOMER SATISFACTION
PRACTICAL TOOLS FOR BUILDING IMPORTANT RELATIONSHIPS |
| By: |
Jeffrey H. Gitomer, Dru Scott |
| Format: |
Paperback |
| List price:
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£11.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
1560525231 |
| ISBN 13: |
9781560525233 |
| Publisher: |
CENGAGE LEARNING, INC |
| Pub. date: |
1 March, 2000 |
| Edition: |
3rd Revised edition |
| Pages: |
128 |
| Description: |
Helps to build skills and maintain customer relationships, handle difficult people, and overcome barriers to customer satisfaction. |
| Synopsis: |
After completing this course, you'll have the skills to build and maintain long-term customer relationships, handle difficult people, and overcome barriers to customer satisfaction. |
| Illustrations: |
Illustrations |
| Publication: |
US |
| Imprint: |
Course Technology Inc |
| Returns: |
Non-returnable |
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