 |
|
|
Item Details
| Title:
|
TELEPHONE SKILLS FROM A TO Z
THE TELEPHONE "DOCTOR" PHONE BOOK |
| By: |
Nancy Friedman |
| Format: |
Paperback |
| List price:
|
£11.99 |
|
We currently do not stock this item, please contact the publisher directly for
further information.
|
|
|
|
|
|
| ISBN 10: |
1560525800 |
| ISBN 13: |
9781560525806 |
| Publisher: |
CENGAGE LEARNING, INC |
| Pub. date: |
1 May, 2000 |
| Edition: |
2nd Revised edition |
| Pages: |
112 |
| Description: |
A practical guide to the basics that helps you make good phone skills a standard throughout your organization. |
| Synopsis: |
Your company's reputation is on the line - literally. Make good phone skills a standard throughout your organization with this practical guide to the basics. |
| Illustrations: |
illustrations |
| Publication: |
US |
| Imprint: |
Course Technology Inc |
| Returns: |
Non-returnable |
|
|
|
 |
|
|
|
|
|
Little Worried Caterpillar (PB)
Little Green knows she''s about to make a big change - transformingfrom a caterpillar into a beautiful butterfly. Everyone is VERYexcited! But Little Green is VERY worried. What if being a butterflyisn''t as brilliant as everyone says?Join Little Green as she finds her own path ... with just a littlehelp from her friends.
|
|
All the Things We Carry PB
What can you carry?A pebble? A teddy? A bright red balloon? A painting you''ve made?A hope or a dream?This gorgeous, reassuring picture book celebrates all the preciousthings we can carry, from toys and treasures to love and hope. With comforting rhymes and fabulous illustrations, this is a warmhug of a picture book.
|
|
|
|