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Item Details
Title: IT SERVICE MANAGEMENT FOUNDATION PRACTICE QUESTIONS
FOR ITIL FOUNDATION EXAM CANDIDATES
By: Steve Mann (Editor), Tony Gannon, Steve Mann
Format: Electronic book text

List price: £21.99


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ISBN 10: 1780171153
ISBN 13: 9781780171159
Publisher: BCS LEARNING & DEVELOPMENT LIMITED
Pub. date: 7 June, 2012
Edition: 2nd Revised edition
Pages: 100
Description: The most authoritative guide to preparing for the ITIL(R) Foundation Certificate in IT Service Management. This new edition is compatible with the 2011 update to ITIL(R). It includes an extensive range of practice questions and utilises the experience of three independent service management consultants and lecturers. An ITIL(R) licensed product.
Synopsis: The most authoritative guide to preparing for the ITIL Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and provides a wealth of background knowledge. This new edition is compatible with the 2011 update to ITIL(R) and utilises the experience of three established independent service management consultants and experienced lecturers. An ITIL(R) licensed product.
Publication: UK
Imprint: British Informatics Society Ltd
Returns: Non-returnable
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