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Item Details
Title: PEOPLE AND COMPUTERS XIX - THE BIGGER PICTURE
PROCEEDINGS OF HCI 2005
Volume: 2005
By: Tom McEwan (Editor), Jan Gulliksen (Editor), David Benyon (Editor)
Format: Paperback

List price: £169.99


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ISBN 10: 184628192X
ISBN 13: 9781846281921
Publisher: SPRINGER LONDON LTD
Pub. date: 1 September, 2005
Pages: 510
Description: Contains the full papers presented at HCI 2005, the 19th Annual Conference of the British HCI Group, a specialist group of the BCS. This work includes discussions outlining the research results and novel systems from the foremost research and development groups and laboratories throughout the UK and Europe.
Synopsis: As a new medium for questionnaire delivery, the Internet has the potential to revolutionize the survey process. Online (Web-based) questionnaires provide several advantages over traditional survey methods in terms of cost, speed, appearance, flexibility, functionality, and usability [Bandilla et al. 2003; Dillman 2000; Kwak & Radler 2002]. Online-questionnaires can provide many capabilities not found in traditional paper-based questionnaires: they can include pop-up instructions and error messages; they can incorporate links; and it is possible to encode difficult skip patterns making such patterns virtually invisible to respondents. Despite this, and the emergence of numerous tools to support online-questionnaire creation, current electronic survey design typically replicates the look-and-feel of pap- based questionnaires, thus failing to harness the full power of the electronic survey medium. A recent environmental scan of online-questionnaire design tools found that little, if any, support is incorporated within these tools to guide questionnaire design according to best-practice [Lumsden & Morgan 2005].This paper briefly introduces a comprehensive set of guidelines for the design of online-questionnaires. It then focuses on an informal observational study that has been conducted as an initial assessment of the value of the set of guidelines as a practical reference guide during online-questionnaire design. 2 Background Online-questionnaires are often criticized in terms of their vulnerability to the four standard survey error types: namely, coverage, non-response, sampling, and measurement errors.
Illustrations: 138 black & white illustrations, 53 black & white tables, biography
Publication: UK
Imprint: Springer London Ltd
Returns: Returnable
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