PERFECT CUSTOMER CARE by Ted Johns ( 9781847947758 ) - Books & Audio Books at Pickabook.co.uk

Item Details

Title:

PERFECT CUSTOMER CARE

By:

Ted Johns

Format:

Paperback

List price:

£9.99

Our price:

£7.29

Discount:

27% off

You save:

£2.70

ISBN 10:

1847947751

ISBN 13:

9781847947758

Availability:

Usually dispatched within 1-3 weeks.

Delivery rates

Stock:

Currently 0 available

Publisher:

CORNERSTONE

Pub. date:

17 August, 2015

Pages:

224

Description:

Customers don't come back with those valuable repeat orders unless you show them you care about their satisfaction. This book provides companies big and small with the answers to some of the most important questions faced by the business.

Synopsis:

Perfect Customer Care provides companies big and small with the answers to some of the most important business questions facing us today. Customers don't come back with those valuable repeat orders unless you show them you care about their satisfaction. That means showing them you know how to look after them, how to provide what they want - plus that little bit extra. Everyone in the firm, from the boss to the receptionist, must play a part in converting each new customer into a thoroughly satisfied client whose future orders will drive your continuing success. The Perfect series is a range of practical guides that give clear and straightforward advice on everything from getting your first job to choosing your baby's name. Written by experienced authors offering tried-and-tested tips, each book contains all you need to get it right first time.

Publication:

Imprint:

Random House Books

Returns:

Returnable

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