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Item Details
Title:
IMPLEMENTING SERVICE QUALITY BASED ON ISO/IEC 20000
By:
It Governance Publishing (Editor)
Format:
Paperback
List price:
£19.95
We currently do not stock this item, please contact the publisher directly for further information.
ISBN 10:
1849284423
ISBN 13:
9781849284424
Publisher:
IT GOVERNANCE LTD
Pub. date:
25 October, 2012
Edition:
3rd ed.
Illustrations:
Illustrations, black and white
Publication:
UK
Imprint:
It Governance Ltd
Returns:
Non-returnable
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