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Item Details
The item which you searched for
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| Title:
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EXCEEDING CUSTOMER EXPECTATIONS
FIND OUT WHAT YOUR CUSTOMERS WANT - AND GIVE THEM EVEN MORE |
| By: |
Susan Nash, Derek Nash |
| Format: |
Paperback |
| List price:
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£12.95 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
185703564X |
| ISBN 13: |
9781857035643 |
| Publisher: |
LITTLE, BROWN BOOK GROUP |
| Pub. date: |
1 February, 2000 |
| Pages: |
208 |
| Description: |
Provides a practical and workable method for instituting long-term exceptional customer care. The book provides a definition of what constitutes customer service and gives a method which applies to situations of all sizes and types, from retail and hi tech to non-profit-making organizations. |
| Synopsis: |
Provides a practical and workable method for instituting long-term exceptional customer care. The book provides a definition of what constitutes customer service and gives a method which applies to situations of all sizes and types, from retail and hi tech to non-profit-making organizations. |
| Illustrations: |
Ill. |
| Publication: |
UK |
| Imprint: |
How To Books Ltd |
| Returns: |
Non-returnable |
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Ramadan and Eid al-Fitr
A celebratory, inclusive and educational exploration of Ramadan and Eid al-Fitr for both children that celebrate and children who want to understand and appreciate their peers who do.
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