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Item Details
Title: MANAGING PUBLIC SERVICES INNOVATION
THE EXPERIENCE OF ENGLISH HOUSING ASSOCIATIONS
By: Richard M. Walker, Emma L. Jeanes, Robert O. Rowlands
Format: Paperback

List price: £21.99


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ISBN 10: 1861342942
ISBN 13: 9781861342942
Publisher: POLICY PRESS
Pub. date: 18 April, 2001
Pages: 144
Description: Managing public services innovation provides an in-depth exploration of innovation and its management in the housing association sector. Drawing on longitudinal case studies and data sets, it explores techniques to develop evidence-based policy in the housing association sector, and makes recommendations for best practice.
Synopsis: Innovation is promoted to improve performance and increase the quality of services provided by public service organisations. Managing public services innovation provides the first in-depth exploration of innovation and the management of innovation in the housing association sector. Drawing on longitudinal case studies and data sets, including the Housing Corporation's Innovation and Good Practice database, Managing public services innovation:indicates that housing associations have innovative capacity and classifies innovation in the sector;identifies the 'innovative housing association' and its key characteristics;explores the way innovation has been managed in housing associations making recommendations for best practice;develops techniques to develop evidence-based policy in the housing association sector;discusses the implications of innovating in regulated public service industries.Managing public services innovation is essential reading for housing industry and public management professionals, policy makers and academics in housing, business and public management departments.
Publication: UK
Imprint: Policy Press
Returns: Non-returnable
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