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Item Details
| Title:
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WORKING IN COMMUNITY SERVICES
MANAGEMENT AND PRACTICE |
| By: |
Michael Wearing |
| Format: |
Paperback |
| List price:
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£32.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
1864487224 |
| ISBN 13: |
9781864487220 |
| Publisher: |
ALLEN & UNWIN |
| Pub. date: |
1 January, 1998 |
| Pages: |
224 |
| Description: |
How do clients experience welfare services? How can management support staff in their work? The author examines the relationship between workers and their clients starting with a historical analysis of Britain and Australia. He urges the adoption of innovative strategies, reflexivity and advocacy. |
| Synopsis: |
How do clients experience welfare services? How can management support staff in their work? Community and human service workers are the public face of social policy. The way in which they interpret policy in their everyday work defines welfare services for their clients. Michael Wearing examines the relationship between community service workers and their clients, starting with an historical analysis of how agencies and staff have constructed clients in Britain and Australia. He then looks at both government and non-government agencies, showing how emotions and perceptions play an important role in daily interactions between human service workers and clients, and between workers and management. He focuses particularly on the current adminstrative context of community services and how this affects service provision. Wearing urges workers and management to adopt innovative strategies for practice so that workers can gain some autonomy in the workplace, work reflexively and develop advocacy skills on behalf of clients."Working in Community Services" challenges common assumptions about welfare practice and is useful reading for students and professionals in social work, community work, social policy and public administration. |
| Publication: |
Australia |
| Imprint: |
Allen & Unwin |
| Returns: |
Returnable |
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