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Item Details
Title: E-CRM
CUSTOMER MANAGEMENT STRATEGIES FOR E-BUSINESS - IMPROVING PROFITABILITY AND SUSTAINING CUSTOMER RELATIONSHIP THROUGH ON-LINE CHANNELS
By: David Reed
Format: Electronic book text

List price: £945.00


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 1898085943
ISBN 13: 9781898085942
Publisher: BUSINESS INTELLIGENCE
Pub. date: 15 January, 2001
Publication: UK
Imprint: Business Intelligence
Returns: Non-returnable
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