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Item Details
Title: PERFORMANCE INDICATORS FOR WASTEWATER SERVICES
By: R. Matos (Editor), A. Cardoso (Editor), Richard M. Ashley (Editor)
Format: Hardback

List price: £118.00


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ISBN 10: 1900222906
ISBN 13: 9781900222907
Publisher: IWA PUBLISHING
Pub. date: 1 July, 2003
Series: Manual of Best Practice
Pages: 192
Description: "he Manual of Best Practice Performance Indicators for Wastewater Services" provides guidelines for the establishment of a management tool for wastewater utilities based on the use of performance indicators.
Synopsis: The Manual of Best Practice Performance Indicators for Wastewater Services provides guidelines for the establishment of a management tool for wastewater utilities based on the use of performance indicators. The publication comprises the text and a CD-ROM with the SIGMA Lite WW software, developed by Instituto Tecnologico del Agua (ITA), Valencia Polytechnic University, Spain. The focus is on those performance indicators considered to be the most relevant for the majority of wastewater utilities, to be used routinely at management level and potentially for metric benchmarking practices. A set of three comprehensive appendices includes a glossary of technical terms, specifications of each parameter required to assess the performance indicators and an introduction to the software with tips for use and an example of application. This product will be an invaluable reference source for all those concerned with managing the performance of wastewater services including customer groups, utility managers and policy-makers, regulators and other stakeholders. Contents Structure of the wastewater PI-System Data reporting Context Information Performance Indicators Implementation Strategy for the PI-System Appendix 1 - Glossary of technical terms Appendix 2 - Data Definition and Processing Rules Appendix 3 (c)SIGMA Lite WW
Publication: UK
Imprint: IWA Publishing
Returns: Returnable
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