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Item Details
Title:
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HOW TO EAT AN ELEPHANT
A SLICE-BY-SLICE GUIDE TO TOTAL QUALITY MANAGEMENT |
By: |
John Gilbert |
Format: |
Paperback |
List price:
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£18.95 |
We currently do not stock this item, please contact the publisher directly for
further information.
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ISBN 10: |
1903500117 |
ISBN 13: |
9781903500118 |
Publisher: |
CAMBRIDGE MEDIA GROUP |
Pub. date: |
5 September, 2000 |
Edition: |
3rd Revised edition |
Pages: |
228 |
Description: |
The enormous challenge of implementing Total Quality Management - the continuous improvement of all aspects of an organization - has been likened in scale to the task of eating an elephant. This practical guide details the 96 digestible slices essential for the successful introduction and maintenance of TQM. |
Synopsis: |
The enormous challenge of implementing Total Quality Management -- the continuous improvement of all aspects of an organisation -- has been likened in scale to the task of eating an elephant. It cannot be done with one bite, but requires the elephant to be divided into digestible slices. So too with Total Quality Management: implementing improvement in any organisation requires a step-by-step (or slice-by-slice) approach. This easy to read, practical and entertaining book details some 96 topics, or 'slices', essential for the successful introduction and maintenance of Total Quality Management and a Total Quality Culture in any organisation. |
Illustrations: |
1, black & white illustrations |
Publication: |
UK |
Imprint: |
Liverpool Business Publishing |
Returns: |
Returnable |
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Ramadan and Eid al-Fitr
A celebratory, inclusive and educational exploration of Ramadan and Eid al-Fitr for both children that celebrate and children who want to understand and appreciate their peers who do.
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