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Item Details
Title: COMMUNICATION AND INTERPERSONAL SKILLS
By: Erica Pavord, Elaine Donnelly
Format: Paperback

List price: £20.99
Our price: £19.94
Discount:
5% off
You save: £1.05
ISBN 10: 1908625325
ISBN 13: 9781908625328
Availability: Usually dispatched within 3-5 days.
 Delivery rates
Stock: Currently 3 available
Publisher: LANTERN PUBLISHING LTD
Pub. date: 15 May, 2015
Edition: 2nd Revised edition
Pages: 142
Description: This second edition enables students to improve their communication and interpersonal skills, by way of activities, scenarios and case studies. It is ideal for those who want to improve the quality of care they offer to their patients and service users.
Synopsis: The second edition of this popular book will enable nursing and health care students to improve their communication and interpersonal skills. It provides an introduction to the theory that underpins communication studies and offers opportunities for students to reflect on their own practice. The book gives students helpful guidelines and tips, while emphasising that successful communication depends on the quality of the relationship.The new edition covers:* Key concepts in communication;* Self-awareness and understanding our impact on others;* Transactional Analysis;* Listening skills;* Communication skills in practice;* An extended case study that brings together the concepts and principles discussed throughout the book.Communication and Interpersonal Skills uses activities, scenarios and case studies to support learning and to enable students to apply theory in their practice. It is ideal for students on nursing and health and social care courses who want to use their communication skills to improve the quality of care they offer to their patients and service users.
Publication: UK
Imprint: Reflect Press Ltd
Returns: Returnable
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