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Item Details
Title:
CUSTOMER SERVICE IN TOURISM AND HOSPITALITY
By:
Simon Hudson
Format:
Paperback
List price:
£38.99
Our price:
£35.09
Discount:
10
% off
You save:
£3.90
ISBN 10:
1915097142
ISBN 13:
9781915097149
Availability:
Usually dispatched within 3-5 days.
Delivery rates
Stock:
Currently
4
available
Publisher:
GOODFELLOW PUBLISHERS LTD
Pub. date:
30 April, 2022
Language:
English
Description:
A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted - and thrived - during the COVID-19 pandemic.
Returns:
Returnable
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CUSTOMER SERVICE IN TOURISM AND HOSPITALITY (HB)
CUSTOMER SERVICE IN TOURISM AND HOSPITALITY (HB)
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HISTORY THROUGH THE BLACK EXPERIENCE: VO (PB)
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