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Item Details
| Title:
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SERVICE SYSTEMS
CONCEPTS, MODELING, AND PROGRAMMING |
| By: |
Jorge Cardoso, Ricardo Lopes, Geert Poels |
| Format: |
Paperback |
| List price:
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£49.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
3319108123 |
| ISBN 13: |
9783319108124 |
| Publisher: |
SPRINGER INTERNATIONAL PUBLISHING AG |
| Pub. date: |
3 September, 2014 |
| Edition: |
2014 ed. |
| Series: |
SpringerBriefs in Computer Science |
| Pages: |
94 |
| Synopsis: |
This SpringerBrief explores the internal workings of service systems. The authors propose a lightweight semantic model for an effective representation to capture the essence of service systems. Key topics include modeling frameworks, service descriptions and linked data, creating service instances, tool support, and applications in enterprises.Previous books on service system modeling and various streams of scientific developments used an external perspective to describe how systems can be integrated. This brief introduces the concept of white-box service system modeling as an approach to model the internal aspects and elements of service systems. This approach provides descriptions that can be used for service management, optimization, and analytics.Service Systems: Concepts, Modeling, and Programming is designed for researchers, teachers, and advanced-level students who want to learn about the new emerging field of service science and IS/IT practitioners who are looking for better ways to describe, model, and communicate services. |
| Illustrations: |
3 Tables, black and white; 30 Illustrations, black and white; XVI, 94 p. 30 |
| Publication: |
Switzerland |
| Imprint: |
Springer International Publishing AG |
| Returns: |
Returnable |
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