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Item Details
| Title:
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SOCIAL MEDIA FOR GOVERNMENT SERVICES
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| By: |
Surya Nepal (Editor), Cecile L. Paris (Editor), Dimitrios Georgakopoulos (Editor) |
| Format: |
Hardback |
| List price:
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£109.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
3319272357 |
| ISBN 13: |
9783319272351 |
| Publisher: |
SPRINGER INTERNATIONAL PUBLISHING AG |
| Pub. date: |
31 December, 2015 |
| Edition: |
1st ed. 2015 |
| Pages: |
409 |
| Synopsis: |
This book highlightsstate-of-the-art research, development and implementation efforts concerningsocial media in government services, bringing together researchers andpractitioners in a number of case studies. It elucidates a number ofsignificant challenges associated with social media specific to governmentservices, such as: benefits and methods of assessing; usability andsuitability of tools, technologies and platforms; governance policies andframeworks; opportunities for new services; integrating social media with organisationalbusiness processes; and specific case studies. The book also highlights therange of uses and applications of social media in the government domain, atboth local and federal levels. As such, it offers a valuable resource for abroad readership including academic researchers,practitioners in the IT industry, developers, and government policy- anddecision-makers. |
| Illustrations: |
13 Illustrations, color; 91 Illustrations, black and white; XII, 409 p. 104 |
| Publication: |
Switzerland |
| Imprint: |
Springer International Publishing AG |
| Returns: |
Non-returnable |
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