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Item Details
Title: MULTICHANNEL-RETAILING
MARKETING IN MEHRKANALSYSTEMEN DES EINZELHANDELS
By: Hendrik Schroder
Format: Book

List price: £59.99


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 3540218696
ISBN 13: 9783540218692
Publisher: SPRINGER-VERLAG BERLIN AND HEIDELBERG GMBH & CO. KG
Pub. date: 10 May, 2005
Edition: 2005 ed.
Synopsis: Multichannel-Retailing ist die Antwort des Handelsmarketings auf die aktuellen Herausforderungen einer komplexen und dynamischen Umwelt, insbesondere der vielfaltigen und wechselhaften Kundenwunsche. Mit der Kombination aus stationaren Geschaften, Online-Shops und Versandkatalogen erreichen Einzelhandler ihre Kunden an unterschiedlichen Orten, zu unterschiedlichen Zeiten und in unterschiedlichen Bedurfnislagen. Die Multichannel-Retailer mussen sich entscheiden, welche Absatzkanale sie betreiben, wie sie den Marktauftritt ihrer Kanale gestalten und wie viel Differenzierung sie zwischen den Kanalen zulassen wollen. Vor diesem Hintergrund beleuchtet das vorliegende Buch, welche Gestaltungsoptionen ein Multichannel-Retailer hat, welche Informationen er fur seine Entscheidungen benotigt, wie er diese Informationen erlangen kann und welche Strategien und Massnahmen ihm Wettbewerbsvorteile verschaffen. Zahlreiche Beispiele aus der Handelspraxis geben Auskunft uber Erfolg und Misserfolg von Multichannel-Retailern."
Illustrations: XVI, 326 S. 160 Abb.
Publication: Germany
Imprint: Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Returns: Returnable
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