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Title: INFORMATION SYSTEMS OUTSOURCING
ENDURING THEMES, GLOBAL CHALLENGES, AND PROCESS OPPORTUNITIES
By: Rudy Hirschheim (Editor), Armin Heinzl (Editor), Jens Dibbern (Editor)
Format: Hardback

List price: £99.00


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ISBN 10: 3540888500
ISBN 13: 9783540888505
Publisher: SPRINGER-VERLAG BERLIN AND HEIDELBERG GMBH & CO. KG
Pub. date: 19 February, 2009
Edition: 3rd ed. 2009
Pages: 609
Description: This book attempts to synthesize what is known about IS outsourcing by dividing the subject into its interrelated parts. It will be of interest to all academics and students in the field of Information Systems as well as corporate executives and professionals.
Synopsis: Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III).In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.
Illustrations: 92 black & white tables, biography
Publication: Germany
Imprint: Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Returns: Non-returnable
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