 |
|
|
Item Details
| Title:
|
MYSTERY SHOPPING
LEISTUNGSFAHIGKEIT EINES INSTRUMENTS ZUR MESSUNG DER DIENSTLEISTUNGSQUALITAT |
| By: |
Karsten Schmidt, Prof Dr Michael Lingenfelder (Foreword) |
| Format: |
Paperback / softback |
| List price:
|
£54.99 |
|
We currently do not stock this item, please contact the publisher directly for
further information.
|
|
|
|
|
|
| ISBN 10: |
3835009184 |
| ISBN 13: |
9783835009189 |
| Publisher: |
DEUTSCHER UNIVERSITATSVERLAG |
| Pub. date: |
25 September, 2007 |
| Series: |
Marktorientiertes Management |
| Pages: |
238 |
| Language: |
German & German |
| Illustrations: |
black & white illustrations, black & white tables, bibliography |
| Publication: |
US |
| Imprint: |
Deutscher Universitatsverlag |
| Returns: |
Returnable |
|
|
|
 |
|
|
|
|
|
Little Worried Caterpillar (PB)
Little Green knows she''s about to make a big change - transformingfrom a caterpillar into a beautiful butterfly. Everyone is VERYexcited! But Little Green is VERY worried. What if being a butterflyisn''t as brilliant as everyone says?Join Little Green as she finds her own path ... with just a littlehelp from her friends.
|
|
All the Things We Carry PB
What can you carry?A pebble? A teddy? A bright red balloon? A painting you''ve made?A hope or a dream?This gorgeous, reassuring picture book celebrates all the preciousthings we can carry, from toys and treasures to love and hope. With comforting rhymes and fabulous illustrations, this is a warmhug of a picture book.
|
|
|
|