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Help
My Account & Order Status
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Question : |
I didn't cancel my order. Why is it showing as 'Cancelled' or 'Cancelled by system'? |
Answer
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If your order is showing in the Order Status(es) area as 'Cancelled', even though you did not cancel it online, this may be because:
a) You have asked us by e-mail or telephone to cancel your order;
b) You have made an error in your order;
c) There is an error in your address details;
d) Your order has been stopped at one of the stages of our security checks.
If a line in your order is showing as 'Cancelled by system', the item has been cancelled automatically because it is not available for sale.
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Little Worried Caterpillar (PB)
Little Green knows she''s about to make a big change - transformingfrom a caterpillar into a beautiful butterfly. Everyone is VERYexcited! But Little Green is VERY worried. What if being a butterflyisn''t as brilliant as everyone says?Join Little Green as she finds her own path ... with just a littlehelp from her friends.
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All the Things We Carry PB
What can you carry?A pebble? A teddy? A bright red balloon? A painting you''ve made?A hope or a dream?This gorgeous, reassuring picture book celebrates all the preciousthings we can carry, from toys and treasures to love and hope. With comforting rhymes and fabulous illustrations, this is a warmhug of a picture book.
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