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Item Details
Title: PERFECT PHRASES FOR DEALING WITH DIFFICULT SITUATIONS AT WORK
HUNDREDS OF READY-TO-USE PHRASES FOR COMING OUT ON TOP EVEN IN THE TOUGHEST OFFICE CONDITIONS
By: Susan Benjamin
Format: Paperback

List price: £17.99
Our price: £14.84
Discount:
17.5% off
You save: £3.15
ISBN 10: 0071597328
ISBN 13: 9780071597326
Availability: Usually dispatched within 3-5 days.
 Delivery rates
Stock: Currently 1item in stock
Publisher: MCGRAW-HILL EDUCATION - EUROPE
Pub. date: 24 July, 2008
Series: Perfect Phrases Series
Pages: 224
Description: Offers ready-to-use phrases that help readers avoid disasters, steer clear of sticky circumstances with coworkers, and leave them in control. This guide provides words for various situations, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; and deflecting a flirtatious client.
Synopsis: This book provides the right phrase for every situation...every time. No matter how much you love your job, you will inevitably run into difficult situations on the job that test your ability to keep your cool. Written by the author of "Perfect Phrases for Dealing with Difficult People", this handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers, and leave you in control. If you're asked to give an impromptu presentation or you accidentally send a personal e-mail to your boss, you'll have the best words for every situation, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; getting credit for your project when an associate takes the praise; and deflecting a flirtatious client or coworker. Filled with phrases for every mistake, mix-up, and mishap, this guide will be become your best friend in the workplace. There are no difficult situations...when you have "Perfect Phrases."
Publication: US
Imprint: McGraw-Hill Professional
Returns: Returnable
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