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Item Details
| Title:
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MANAGING THE NEW PUBLIC SERVICES
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| By: |
Daniel Farnham (Editor), Sylvia Horton (Editor) |
| Format: |
Paperback |
| List price:
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£16.50 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0333664353 |
| ISBN 13: |
9780333664353 |
| Publisher: |
PALGRAVE MACMILLAN |
| Pub. date: |
5 June, 1996 |
| Edition: |
2nd Revised edition |
| Pages: |
336 |
| Description: |
Evaluating the managerial changes in British public services since 1979, this work focuses on the "new public management" and its rationale and practices. The authors analyze the political origins of public service change and its impact on the key managerial functions, service-users and staff. |
| Synopsis: |
Managing the New Public Services evaluates managerial changes in British public services since 1979 focusing on the 'New Public Management' and its rationale and practices. The authors analyse the political origins of public service change and its impact on the key managerial functions, on service-users and on staff. The second edition has been thoroughly revised and updated throughout. Several chapters have been completely rewritten and new chapters have been added on Marketing and Information and Communications. |
| Illustrations: |
figures, tables, bibliography, index |
| Publication: |
UK |
| Imprint: |
Palgrave Macmillan |
| Returns: |
Non-returnable |
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