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Item Details
Title: MANAGING ORGANIZATIONAL CHANGE
HUMAN FACTORS AND AUTOMATION
By: Fred Fallik
Format: Hardback

List price: £120.00
Our price: £116.40
Discount:
3% off
You save: £3.60
ISBN 10: 0415823269
ISBN 13: 9780415823265
Availability: Usually dispatched within 1-3 weeks.
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Stock: Currently 0 available
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 19 March, 2013
Series: Routledge Library Editions: Organizations
Pages: 176
Synopsis: The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interviews. The case study gives valuable guidance to managers and their consultants involved in planning introduction of new office technology, as well as providing more academic insights into aspects of human behaviour under changing working conditions.
Publication: UK
Imprint: Routledge
Returns: Returnable
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