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Item Details
Title: WORKING KNOWLEDGE
HOW ORGANIZATIONS MANAGE WHAT THEY KNOW
By: Thomas H. Davenport, Laurence Prusak
Format: Hardback

List price: £30.00
Our price: £25.50
Discount:
15% off
You save: £4.50
ISBN 10: 0875846556
ISBN 13: 9780875846552
Availability: Reprinting. This item may be subject to delays or cancellation.
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Stock: Currently 0 available
Publisher: HARVARD BUSINESS REVIEW PRESS
Pub. date: 31 October, 1997
Pages: 199
Description: Focusing on knowledge management, this book establishes the enduring vocabulary and concepts, and serves as a hands-on resource for fast companies that recognize knowledge as the only sustainable source of competitive advantage. It examines how all types of companies can effectively understand, analyze, measure, and manage their assets.
Synopsis: The definitive primer on knowledge management, this book will establish the enduring vocabulary and concepts and serve as the hands-on resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing on their work with more than 30 knowledge-rich firms, the authors - experienced consultants with a track record of success-examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value. They consider such questions as: What key cultural and behavioral issues must managers address to use knowledge effectively? What are the best ways to incorporate technology into knowledge work? What does a successful knowledge project look like - and how do you know when it has succeeded? In the end, say the authors, the human qualities of knowledge - experience, intuition, and beliefs - are the most valuable and the most difficult to manage. Applying the insights of "Working Knowledge" is every manager's first step on that rewarding road to long-term success.
Publication: US
Imprint: Harvard Business Review Press
Returns: Returnable
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