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Item Details
| Title:
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MANAGING QUALITY
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| By: |
Des Bell, George Wilson, Philip McBride |
| Format: |
Electronic book text |
| List price:
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£41.99 |
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We believe that this item is permanently unavailable, and so we cannot source
it.
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| ISBN 10: |
1136008896 |
| ISBN 13: |
9781136008894 |
| Publisher: |
TAYLOR & FRANCIS LTD |
| Pub. date: |
21 August, 2012 |
| Pages: |
256 |
| Synopsis: |
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC. |
| Publication: |
UK |
| Imprint: |
Routledge |
| Returns: |
Non-returnable |
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