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Item Details
Title:
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THE INTUITIVE CUSTOMER
7 IMPERATIVES FOR MOVING YOUR CUSTOMER EXPERIENCE TO THE NEXT LEVEL |
By: |
Colin Shaw, Ryan Hamilton, Ryan Hamilton |
Format: |
Hardback |
List price:
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£49.99 |
Our price: |
£42.49 |
Discount: |
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You save:
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£7.50 |
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ISBN 10: |
1137534281 |
ISBN 13: |
9781137534286 |
Availability: |
Usually dispatched within 1-3 weeks.
Delivery
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Stock: |
Currently 0 available |
Publisher: |
PALGRAVE MACMILLAN |
Pub. date: |
4 November, 2015 |
Edition: |
1st ed. 2016 |
Pages: |
216 |
Description: |
Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences. |
Synopsis: |
Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences. |
Illustrations: |
23 Illustrations, black and white; XIX, 216 p. 23 illus. |
Publication: |
UK |
Imprint: |
Palgrave Macmillan |
Returns: |
Returnable |
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Ramadan and Eid al-Fitr
A celebratory, inclusive and educational exploration of Ramadan and Eid al-Fitr for both children that celebrate and children who want to understand and appreciate their peers who do.
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