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Item Details
Title: THE INTUITIVE CUSTOMER
7 IMPERATIVES FOR MOVING YOUR CUSTOMER EXPERIENCE TO THE NEXT LEVEL
By: Colin Shaw, Ryan Hamilton, Ryan Hamilton
Format: Hardback

List price: £49.99
Our price: £42.49
Discount:
15% off
You save: £7.50
ISBN 10: 1137534281
ISBN 13: 9781137534286
Availability: Usually dispatched within 1-3 weeks.
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Stock: Currently 0 available
Publisher: PALGRAVE MACMILLAN
Pub. date: 4 November, 2015
Edition: 1st ed. 2016
Pages: 216
Description: Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.
Synopsis: Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.
Illustrations: 23 Illustrations, black and white; XIX, 216 p. 23 illus.
Publication: UK
Imprint: Palgrave Macmillan
Returns: Returnable
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